Why being a PF will make your business more profitable.
09:15 - 10:00
Opportunity Knocks
By Frank Lynch Vice President, Sales, Infinicept (Moderator), Cristina Cordova Business Lead, Stripe, Les Whiting Chief Financial Services Officer, Wave, Matt Doka Founder and CTO, Fivestars
During this session we’ll focus on the expected and unexpected benefits of becoming a payment facilitator. The panel includes three software companies/payment facilitators that will provide insights and real examples of their journeys to becoming a PF and what benefits they knew they would get but also what were some of the benefits they didn’t expect to get.
10:00 - 10:30
Break/Booth Area Open
The exhibit area will be open. Please visit our sponsors and exhibitors during this time.
10:30 - 11:20
Who do you date? Who do you marry? The PF Journey explained.
There are many difficult and important decisions that a software company must make when deciding to becoming a payment facilitator. During this 3 part session, we’ll review the entire PF ecosystem and detail each of these major decisions.
During this first part we’ll look at how a transaction is handled at the POS, as well as how the transaction data is secured, culminating with a discussion around using a stand-alone gateway versus an integrated gateway.
11:20 - 11:55
Processor Panel
By Tom Tucker VP eCommerce, PFAC, and International, First Data, Wil Cothran SVP Bus. Development, Bank of America Merchant Services, Todd Stone Strategic Sales Executive, Worldpay, Heidi Ablowitz Business Development Executive, ProPay, Rick Oglesby Partner, DoubleRich, Inc.
In the second session of the "PF Journey Explained" series we’ll discuss with a panel of processors what they provide the ecosystem, how to work with them and some of the lessons learned.
The final session of the "PF Journey Explained" series will focus on some of the technology tools that overlay the first two sessions – what technology from boarding, to underwriting, to back office tools do you need to succeed as a PF?
12:15 - 13:15
Lunch
Booth area will be open during the lunch hour.
13:15 - 14:00
Around the World and Back
By Vikas Saraogi Head Acceptance, South Asia, Mastercard, Sampad Swain CEO & Co-Founder, Instamojo Technologies Pvt Ltd, Emmanuel Agha CEO, Innovectives, Anthony Hayes Vice President, Product Development, Mastercard
As the title suggests we’re going to speak with software companies/PFs from around the world to understand what the PF environment is like outside the US. What compliance factors, government regulations and business environments globally affect being a payment facilitator.
14:00 - 14:45
The Good, The Bad and The Ugly
By Mary Buckley Head of Financial Partnerships, Xero, Nina Velleyan President, Stewardship Technology, Kasturi Mudulodu Vice President, Product Management, Yapstone
So… you’ve been a payment facilitator for a couple of years now, what would you have done differently based on what you know now. We’ll hear from 3 existing PFs on their journey – truly the good, the bad and the ugly.
14:45 - 15:15
Break/Booth Area Open
The exhibit area will be open. Please visit our sponsors and exhibitors.
15:15 - 15:45
Exits, Investments and Roll-ups, Oh My!
By Eric Byunn Partner, Centana Growth Partners , Dickson Chu EVP FinTech Portfolio Management, BBVA , Paul Friday Managing Director, Financial Technology, KBW, Becky Kopplin Payment Strategist, Teamsnap
Payments, software, payments + software – all hot areas in the investment community. We’ll discuss why so many investment dollars are being allocated, what are some of the lessons learned, why roll-ups make sense and how everyone wins at the exit.
Last year we heard how the PF model is still in the early innings. Beyond the year 2020 what should we expect – where is this all heading – what does the future hold for a software company that wants to integrate payments. Learn the answers to these questions and many more from some of the top minds in payments.
Day 1 wrap up. Please join us for a reception directly following Day 1 sessions.
17:00 - 19:00
Reception
Day 2
April 3, 2019
09:00 - 09:30
Check In/Continental Breakfast
Booth area will be open.
09:30 - 10:05
Do You Know What You Don't Know?
By Sam Sherzad Lead Product Manager Payments, Fivestars
Learn the major risk factors in becoming a PF and how to mitigate them.
10:05 - 10:55
Who, What, Why, How?
By Dan Spalinger Senior Consultant, Double Diamond Group & Rich Consulting
What does it take to get to the heart of what you need to know as a PF about your submerchants? The session will cover the basics of understanding your clients with a focus on red flags and current trends as well as a discussion of when automated underwriting vs. manual processes are appropriate. Enhanced due diligence, best practices and regulatory/card brand requirements to be highlighted.
10:55 - 11:25
Break/Booth Area Open
Booth area will be open. Please visit our sponsors and exhibitors.
The description for this session is under development.
12:00 - 13:00
Lunch
Booth area will be open during lunch.
13:00 - 13:30
Visa Presents Their Compliance Rules
By Cihat Fitzgerald Sr. Director, Global Payment System Risk, Visa
The description for this session is under development.
13:30 - 14:00
American Express Presents Their Compliance Rules
By Kylea Boward Vice President, US Partner Acquisition, American Express, Corrine Haase Vice President, Global Policy & Controls, American Express
The description for this session is under development.
14:00 - 14:30
How Bad is "Bad?"
By Dan Spalinger Senior Consultant, Double Diamond Group & Rich Consulting
How a PF should determine appropriate levels that support their clients and revenue generation while staying on the good-side of your sponsor and brands will be covered. Where do you draw the line when it comes to chargebacks, refunds, fraud, etc.? Is it enough to simply cut things off at card brand program levels? How can a lack of chargebacks be an issue? We’ll dig into transaction laundering and other high risk activities that can be uncovered via appropriate processes.
Where
Hall 1, Building A
14:30 - 15:00
Break/Booth Area Open
Booth area will be open. Please visit our sponsors and exhibitors.